ShelfTrue · alerts@shelftrue.com6vs3
Overselling risk
Know when Shopify sells stock your warehouse can't ship, before customers get cancelled orders.
See what will oversell, what sits unsold, and which orders never reached ShipBob. Sorted by money at risk.
Read-only. Nothing changes in your store.From the first look to the fix, without spreadsheets.
112 products went wrong at the same time at your Moreno Valley warehouse on Sep 25, around 7 PM. This is usually one problem at the warehouse, not 112 separate mistakes. Start there.
Shopify shows 6 for sale, but your warehouse can only ship 3. If 3 more sell, those orders can't go out. Up to $66.00 at risk.
We found 1 new problem in your store.
Open ShelfTrue to see the fix. You get this email because you added this address on the Alerts page.
ShelfTrue checks both sides, explains each difference in plain words, and tells you what to do next.
Know when Shopify sells stock your warehouse can't ship, before customers get cancelled orders.
Find products sitting in the warehouse but sold out online, and the sales you lose each day.
Paid orders ShipBob never received, flagged after 24 hours with a ready message for ShipBob.
When many products break at once, ShelfTrue points to the warehouse and the hour it started.
Every problem you open is re-read from Shopify and ShipBob, so you never fix with old numbers.
Not sure who is right? Get the exact lookup steps and a message you can send to ShipBob.
Download one update file in Shopify's own format. Shopify skips any row that changed since you downloaded it.
See when stock drops at the warehouse with no order shipped, with dates you can use for a claim.
Email only for new or worse problems, plus a short morning summary. Sent to the people you choose.
ShelfTrue reads both sides, compares every product, and only tells you about real differences.
Beta stores get an install link from us.
Sign in once. ShelfTrue gets read-only access.
Differences sorted by money at risk, with alerts when something new goes wrong.
Built to read your numbers, not to touch them.
Orders are counted as a 3-month average, so one busy month never moves you to a higher plan.
Prices in USD, billed through Shopify. Beta stores get founding pricing, locked for 12 months.
No. ShelfTrue only reads. When a number needs fixing, it shows you how much and where, and you make the change in Shopify.
Common causes are a sync that stopped, orders that never reached the warehouse, stock received or counted at the warehouse, and manual edits in Shopify. ShelfTrue shows which products are affected and how much money is at risk.
Starter and Growth check every hour, Pro every 15 minutes. The free plan runs a full check once a month.
We email only after the same difference shows up on two fresh reads, and we account for orders on the way, held or moving between warehouses first.
ShipBob. If you use another warehouse, email us and tell us which one.
A Shopify store that ships with ShipBob, and a ShipBob login. Setup takes a few minutes.
We're inviting a small number of Shopify stores that use ShipBob. Tell us your store name and we'll send an install link.
Request an invite